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Store Policies

Payment Options

We accept Visa, MasterCard, Amex and PayPal for online orders.

Processing/Shipping Policy

Most orders will be processed and shipped within 72 hours. In some cases extra time may be needed for large or custom orders.

We proudly ship with the US Postal Service when possible. International shipping rates may be applied.

Shipping rates vary by the weight of your order and the destination. You may estimate shipping costs once you have added products to your shopping cart.

If you pay by personal check, your order will ship when the check clears.

We also welcome orders via e-mail and telephone. Large orders may be eligible for special pricing or discounted shipping, so give us a call!

Privacy Policy

We ensure that your personal and payment information will not be shared, sold or traded by Doghook.com.

Customer Service

Your satisfaction in doghook.com products is guaranteed. We offer a five year replacement warranty on all Doghook products.

Please feel free to call or email with any questions you may have.